Privacy Policy

Commitment to Privacy

Keshav Agro Industries respects the privacy of every customer, distributor, dealer, supplier, and business partner. Information shared during product enquiries, quotation requests, technical consultations, or other business communications is handled responsibly and processed only for legitimate business operations. This Privacy Policy explains the manner in which personal and business information is collected, managed, utilized, stored, and safeguarded.

Information We Receive

While communicating with Keshav Agro Industries for machinery enquiries or business discussions, certain information may be provided directly by customers or collected during normal interaction. Such information may include:

• Customer name

• Organization or business name

• Email address

• Mobile or telephone number

• Business location

• Product or machinery requirements

• Processing capacity requirements

• Technical project details

• Quotation requests

• Communication history

• Device information

• Browser preferences

• Internet Protocol (IP) address

• Visitor activity for analytical purposes

Information submitted while requesting quotations, technical assistance, brochures, product catalogues, or after-sales support may also be retained for future reference.

Purpose of Collecting Information

Information collected by Keshav Agro Industries is used exclusively to support business operations and improve customer service. Such information may be utilized for:

• Preparing machinery quotations

• Recommending suitable seed processing solutions

• Responding to technical and commercial enquiries

• Providing installation and service-related assistance

• Sharing product catalogues or technical documents

• Managing customer relationships

• Coordinating manufacturing and delivery processes

• Improving engineering support and customer experience

• Conducting internal business analysis

• Protecting against fraudulent or unauthorized activities

Collected information is used only for purposes directly related to the company's products and services.

Protection of Customer Information

Keshav Agro Industries follows appropriate administrative, organizational, and technical practices to help protect customer information against unauthorized access, accidental disclosure, alteration, misuse, or loss. Access to information is restricted to authorized personnel involved in customer support, sales, administration, and operational activities.

Although reasonable security measures are implemented, electronic communication and internet-based data transmission always involve certain risks. Therefore, complete security cannot be guaranteed under all circumstances.

Cookies & Analytical Technologies

Analytical tools and similar technologies may be utilized to understand visitor preferences, measure engagement, improve navigation, and evaluate the effectiveness of product information and customer services.

These technologies may collect non-personal information relating to browsing behavior, page visits, session duration, and device characteristics. Users may modify browser settings to limit or disable cookies; however, certain functions may not operate as intended.

Business Service Providers

Keshav Agro Industries may engage trusted service providers for hosting, communication services, analytics, technical maintenance, customer relationship management, or other operational activities. These service providers may receive limited information only to the extent necessary for performing authorized business functions.

Such service providers are expected to maintain appropriate confidentiality and process information solely for approved operational purposes.

Disclosure of Information

Keshav Agro Industries does not sell, lease, or commercially distribute customer information to unrelated third parties.

Information may be disclosed only under circumstances such as:

• Compliance with applicable legal requirements

• Requests from competent governmental authorities

• Protection of legal rights and business interests

• Prevention of fraud or unlawful activities

• Coordination with authorized logistics, installation, or service partners where necessary for order execution

Any disclosure shall remain limited to the minimum information required for the intended purpose.

Customer Rights

Customers may contact Keshav Agro Industries to request reasonable access to information previously provided or to seek correction of inaccurate details. Subject to applicable legal, contractual, and operational requirements, requests relating to updating, modifying, or removing customer information will be reviewed and processed appropriately.

Customers may also request that promotional communications or marketing-related correspondence be discontinued at any time.

Technical Documents & Intellectual Property

Engineering drawings, machine layouts, product catalogues, brochures, photographs, technical literature, logos, trademarks, graphics, videos, and all other material developed by Keshav Agro Industries remain its exclusive intellectual property.

No material may be copied, reproduced, distributed, modified, translated, stored, published, or commercially utilized without obtaining prior written permission from Keshav Agro Industries.

Revision of Privacy Practices

Keshav Agro Industries may revise this Privacy Policy whenever necessary to reflect changes in business operations, technological developments, legal requirements, customer service practices, or information management procedures. Any revised policy shall become effective immediately upon publication.

Continued interaction with Keshav Agro Industries after such revisions signifies acceptance of the updated Privacy Policy.